88skor Privacy Policy – Data Protection & Player Privacy in Malaysia

1. Introduction – 88skor's Commitment to Your Privacy

88skor ("we", "our platform") operates under a firm commitment to the privacy and protection of personal data for all users of our platform. This Privacy Policy is the official document that outlines our practices for collecting, using, storing, and disclosing your personal data when you use 88skor's services — including the website, mobile application, and all related services.

As an online betting platform serving Malaysian players, 88skor fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We also adhere to international industry best practices in personal data management to ensure your information is always protected to the highest standard.

By accessing the 88skor platform, registering an account, or using any of our services, you agree to the collection and use of your personal data in accordance with the terms set out in this Privacy Policy. If you do not agree with any provision herein, please discontinue your use of the 88skor platform.

2. Personal Data We Collect

88skor only collects personal data that is necessary to provide our services effectively and securely. The following are the categories of data we collect:

A. Data You Provide Directly:

• Identity Information: Full name, date of birth, gender, and MyKad or passport number.
• Contact Information: Email address, mobile number, and residential address.
• Account Information: Username, password (stored in encrypted form and unreadable by any 88skor employee) and security questions.
• Financial Information: Details of the payment methods you use — including eWallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow information, or bank account numbers for processing deposits and withdrawal of winnings.
• Verification Documents: Copies of identity documents and proof of address submitted during the KYC (Know Your Customer) process.

B. Data Collected Automatically:

• Technical Data: IP address, web browser type and version, device operating system, screen resolution, and unique device identifiers.
• Usage Data: Pages visited, time spent on each page, links clicked, navigation patterns, and platform features used.
• Game Data: Complete game history including game type, bet amount, results and session time — required for game integrity and customer support purposes.
• Transaction Data: Records of all deposits, withdrawals, and transfers within the 88skor platform.
• Location Data: General location information based on your IP address for security and compliance purposes.

3. How We Use Your Data

88skor uses collected personal data solely for legitimate and necessary purposes. We do not use your data for any other purpose without first obtaining your consent.

• Account Management: To create, verify and manage your 88skor account, including secure login and identity verification processes.
• Financial Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and to process winnings withdrawals to your bank account or eWallet quickly and securely.
• Legal Compliance: To fulfil legal obligations including compliance with Malaysia's PDPA, Anti-Money Laundering (AML) procedures and KYC requirements.
• Platform Security: To detect, investigate and prevent fraudulent activity, unauthorised access and other security threats to 88skor accounts and platform.
• Customer Support: To handle enquiries, complaints, and requests submitted to the 88skor support team via live chat or email.
• Service Improvement: To analyse usage patterns and improve the user experience, interface, and overall performance of the 88skor platform.
• Marketing Communications: To send information about 88skor promotions, bonuses and special offers — only where you have given consent to receive such communications. You may withdraw this consent at any time.
• Responsible Gambling: To monitor gameplay patterns in order to identify players who may need responsible gaming support and reach out to them when necessary.

4. Legal Basis for Data Processing

Under Malaysia's PDPA and internationally recognised data protection principles, 88skor processes your personal data on the following legal bases:

• Consent: For direct marketing and promotional communications, we obtain your explicit consent. You may withdraw this consent at any time through your account settings.
• Contract Performance: Data processing necessary to fulfil the service agreement between you and 88skor — including account management, payment processing, and the provision of games.
• Legal Obligation: Processing required to comply with applicable Malaysian laws, including PDPA 2010, KYC procedures, and AML requirements.
• Legitimate Interests: Processing carried out for platform security, fraud prevention, and service improvement purposes that does not adversely affect your rights.

5. Sharing & Disclosure of Data to Third Parties

88skor does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, there are limited circumstances in which we may need to share your data with certain parties:

• Payment Providers: The necessary transaction information is shared with eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow, and FPX processors to enable your deposits and winnings withdrawals to be processed securely.
• Technology Service Providers: Technology partners who help us operate the platform infrastructure, including live casino providers such as Evolution Gaming and Pragmatic Play Live, who receive only the minimum data necessary to deliver their gaming services.
• Regulatory Bodies & Law Enforcement: Where required by Malaysian law or upon a valid request from an authorised enforcement body, 88skor will disclose the necessary data in accordance with applicable legal provisions.
• Identity Verification Services: Third-party KYC providers used to verify player identities in accordance with compliance requirements — limited strictly to the data required for the verification process.
• Business Transfers: In the event of a merger, acquisition, or sale of 88skor's assets, user data may be transferred to the acquiring party, who will be bound by equivalent privacy obligations.

All third parties with whom we share your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes we define.

6. Cookies & Tracking Technologies

The 88skor platform uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for the core operation of the 88skor platform — including login session verification, security and basic functionality. These cookies cannot be disabled without affecting platform functionality.
• User Preference Cookies: Stores your personal preferences — such as your preferred language, display theme, and game table configuration — to ensure a consistent experience every time you log in to 88skor.
• Analytics Cookies: Help us understand how players use the 88skor platform — including the most visited pages, time spent and navigation patterns — for continuous improvement purposes.
• Security Cookies: Detects suspicious activity and protects your account from unauthorized access attempts.

You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and your overall experience on the 88skor platform.

7. Data Retention & Security Measures

88skor implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

Technical Security Measures:

• 256-bit SSL Encryption: All data transmitted between your device and 88skor's servers is encrypted using SSL/TLS protocol with 256-bit keys — the same standard used by leading financial institutions in Malaysia.
• Password Encryption: Your account password is stored as an irreversible hash. No 88skor employee can view your actual password.
• Strict Access Controls: Only designated staff with specific operational needs are permitted to access player personal data, and all access is recorded and audited.
• Continuous Monitoring: A 24-hour security monitoring system detects and blocks any suspicious access attempts.
• Regular Security Testing: 88skor conducts regular penetration testing and security audits carried out by independent security experts.

Data Retention Period:

• Active account data is retained for the duration your account remains active on 88skor.
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian financial and legal compliance requirements.
• Following account closure, your personal data will be deleted or anonymised within 90 days, unless a longer retention period is required for legal compliance or ongoing dispute resolution.
• Security logs and activity records are retained for 2 years for security investigation purposes.

8. Your Rights as a Data Subject

Under Malaysia's PDPA and the privacy principles we adhere to, you have several important rights regarding the personal data held by 88skor. We respect and facilitate the exercise of these rights.