Player Wellbeing Commitment

88skor Responsible Gaming – Guide & Tools for Malaysian Players

At 88skor, we believe gambling should always remain entertainment — not a source of stress or financial hardship. This page provides all the guidance, self-control tools and support resources you need to play safely and responsibly.

18 Years and Above Only Free Self-Control Tools 24/7 Bahasa Malaysia Support
Deposit Limits Set your own daily, weekly or monthly limits
Account Break Take a break anywhere from 24 hours to several weeks whenever you need one
Self-Exclusion Block long-term account access whenever necessary
24/7 Support Our support team is available in Bahasa Melayu
Important Note: If you or someone you know is struggling with a gambling problem, please contact the 88skor support team immediately via live chat. We are available 24 hours a day.

1. 88skor's Commitment to Responsible Gambling

Responsible gaming is more than a tagline at 88skor — it is part of the platform's DNA. Since the platform was founded in 2019 to serve Malaysian players, we have made player wellbeing a non-negotiable priority. We understand that among our hundreds of thousands of registered members, a small number may face challenges managing their gambling habits — and for them, we are here.

Responsible gambling means enjoying your entertainment experience at 88skor — whether that's Live Casino, slots, lottery, or Sports Betting on the Malaysia Super League and EPL — within limits you set yourself and are comfortable with financially. It means playing with money you can afford to lose, not money you need for daily expenses or family commitments.

88skor provides a range of self-control tools you can activate on your own without contacting anyone — deposit limits, loss limits, account breaks, and self-exclusion. All tools are free and available in your account settings. We also train our customer support team to identify players who may need assistance and reach out in a respectful, non-judgmental way.

Our Core Principles: Your health and wellbeing matter more than any game or win on 88skor. If playing has stopped being enjoyable, that is a sign to take a break — and we are here to help you do that.

2. Playing for Entertainment – Healthy Guidelines

The best way to enjoy the 88skor platform is to treat every ringgit you wager as a cost of entertainment — much like buying a movie ticket, dining out, or watching a Malaysia Super League match live. The money you put into 88skor is for enjoyment and the playing experience, not as a way to make money or solve financial problems.

Here is a practical guide for 88skor players in Malaysia who want to stay within a healthy and safe gambling zone:

  • Set a playing budget before you start. Decide how much you are comfortable spending on entertainment this week and stick to that amount. Use 88skor's deposit limit feature to enforce this decision automatically.
  • Never chase your losses. One of the most common traps — when you're losing, the urge to keep playing to "win back" what you've lost is dangerous. Losses are part of entertainment; accept them and move on.
  • Set a time limit for each playing session. Playing for too long can cloud your judgement. Take regular breaks, especially during lengthy Sports Betting sessions or extended hours on slots.
  • Don't gamble when you're stressed, upset, angry or under the influence of alcohol. Emotional instability impairs your ability to make sound decisions and can lead you to spend beyond your intended limits.
  • Balance it with other activities. Gambling is just one of many forms of entertainment. Make sure you also set aside time for family, friends, sports, and other activities you enjoy.
  • Understand that game outcomes are random. No betting system can guarantee a win. Slots, baccarat, lottery — all use random number generators that cannot be predicted or manipulated.
  • Do not borrow money to gamble. This includes borrowing from family members, friends, or using credit facilities. Gambling with borrowed money is a serious financial risk.

Reminder: Past winnings do not guarantee future winnings. Every spin, every bet is an independent event that is not influenced by previous outcomes. This applies to all games on 88skor — from live baccarat to 4D lottery.

3. Warning Signs to Watch Out For

Problem gambling rarely develops overnight — it typically progresses gradually from ordinary recreational habits into something more concerning. Recognising the early warning signs is the single most important first step.

Be honest with yourself. If you find yourself agreeing with one or more of the signs below, it may be time to speak with someone or use the 88skor self-control tools:

Spending more than you can afford You frequently find yourself exceeding the spending limits you set for yourself, or using money meant for other essentials — such as bills, rent, or food — to gamble.
Persistently chasing losses You are unable to stop after a loss because you believe a big win is just around the corner, and you keep depositing more money to "win back" what you have lost.
Spending increasingly longer periods of time gambling Gaming sessions that once lasted a short while have stretched into hours, and you find yourself with less time for family, work, or friends due to gambling.
Concealing gambling activity You have been dishonest with your partner, family members or friends about how much time and money you've spent gambling on 88skor or other platforms.
Significant mood changes You feel anxious, irritable or stressed when you are unable to gamble, or your mood depends entirely on whether you win or lose.
Borrowing money or selling belongings to fund gambling You have borrowed money from family or friends, used credit facilities, or sold valuables solely to fund your gambling.
Declining work or academic performance Gambling starts to affect your daily responsibilities — work goes unfinished, meetings are missed, or academic performance slips because your mind is preoccupied with gambling.

If you identify two or more of the above signs in yourself, it does not mean you are "weak" or a "bad person". Problem gambling is a health issue that can affect anyone, and help is available. Please read on to find out what to do next.

Self-Assessment Quiz – Check Your Playing Habits

Answer these 5 short questions honestly to get a clearer picture of your playing habits on 88skor.

1. In the past month, have you ever felt the urge to play with more money than you originally planned?

2. Have you ever chased your losses by depositing more money after an unsuccessful session?

3. Has a family member or friend ever expressed concern about the amount of time or money you spend gambling?

4. Have you ever been dishonest about how much time or money you've spent gambling?

5. Has gambling ever caused you financial difficulties, relationship problems, or affected your work or academic performance?

Your Playing Habits Look Healthy

Based on your responses, your playing habits on 88skor appear to be well-controlled and within healthy limits. Keep setting budget and time limits to make sure it stays that way. Remember to play purely for entertainment!

There Are Some Signs Worth Paying Attention To

Your responses show some patterns that may be worth taking more seriously. We recommend using 88skor's self-control tools such as deposit limits and session loss limits. Consider talking to someone you trust about your playing habits.

Please Seek Help Immediately

Your responses suggest gambling habits that may require immediate support. Please reach out to the 88skor support team via live chat for assistance, or make use of our account break or self-exclusion options. You are not alone — help is available.

88skor Self-Control Tools – All Free

Four powerful tools we've built to help you stay in full control of your playing habits.

Deposit Limits

Set a limit on how much money you can deposit into your 88skor account within a given time period. Once the limit is in place, our system will automatically block any deposit that exceeds that amount — even if you attempt to make one.

Limit Options: Daily (e.g. RM 50/day) · Weekly (e.g. RM 200/week) · Monthly (e.g. RM 500/month)
Session Loss Limits

Set a limit on how much you can lose in a single session or within a given time period. Once this limit is reached, the 88skor platform will display a notification and automatically end the session to protect your remaining balance.

Limit Options: Per session · Daily · Weekly — in MYR
Temporary Account Break

If you feel you need a break from the 88skor platform for a set period, you can suspend access to your account yourself. During the break, you will not be able to log in, make deposits or play — but your balance remains safe and will be available once the break ends.

Duration Options: 24 hours · 3 days · 1 week · 2 weeks · 1 month
Long-Term Self-Exclusion

For players who need a longer break or decide to stop altogether, we offer a long-term self-exclusion option. This blocks access to your account for an extended period and can be extended further if needed. It is the most powerful tool we provide.

Duration Options: 3 months · 6 months · 1 year · Permanent (account closure)

How to Use 88skor's Self-Control Tools

A simple, self-serve process that takes less than 2 minutes from your account settings.

1
Log in to your 88skor account

Open the 88skor platform on your phone or computer and log in using your existing username and password.

2
Go to Account Settings

Click the profile icon in the top right corner of the platform, then select "Account Settings" or "Gaming Controls" from the menu that appears.

3
Choose the Tools You Want

You will see a "Responsible Gambling" section with all available self-control tools. Select the tool you wish to activate — deposit limits, loss limits, account break or self-exclusion.

4
Set a Limit or Duration

Enter your limit amount in Malaysian Ringgit (RM) or select your preferred break duration. Review your selection before proceeding.

5
Confirm Changes

Click "Confirm" and the changes will take effect immediately. You will receive a confirmation email to your registered email address. Limit reductions take effect straight away, while limit increases require a 48-hour waiting period to prevent impulsive changes.

Need help activating self-control tools? Reach out to the 88skor support team via live chat. We're available 24 hours a day and happy to assist without any judgment.

Child & Youth Protection

88skor takes our obligation to prevent underage access seriously.

The 88skor platform is intended for adult players aged Aged 18 and above only. This is not merely a rule — it is an ethical commitment we uphold firmly. During registration, we conduct age checks, and our KYC (Know Your Customer) procedure reinforces this barrier by requiring verification of official identity documents.

If you are a parent or guardian concerned that your child may be accessing online gambling platforms, here are the steps you can take:

  • Use parental control software such as Net Nanny, Qustodio, or the built-in parental controls on iOS and Android devices to block access to gambling websites.
  • Make sure shared devices use separate browser profiles for children, with appropriate restriction settings enabled.
  • Do not leave your 88skor account logged in on any device shared with your children.
  • Have open conversations with your teenagers about the risks of gambling and the importance of the legal age limits in place.
  • If you suspect that a minor has registered on 88skor using false information, please contact us immediately at support@88skor.best and we will investigate and close the account in question.
88skor Age Verification

All new 88skor players are required to verify their age during registration. Before a first withdrawal is processed, full identity verification (KYC) with official documents such as a MyKad or passport is required to confirm the player is genuinely 18 years of age or older.

Registration Age Check MyKad / Passport Verification KYC Before Withdrawal

Six Ways 88skor Supports Responsible Gambling

Our commitment to Malaysian player wellbeing is built on real action, not just words.

Comprehensive Self-Control Tools

Deposit limits, session loss limits, temporary account breaks and long-term self-exclusion — all available free of charge in your account settings and can be activated on your own in under 2 minutes.

Strict Age Verification

All new players go through an age check during registration. KYC verification with official identity documents is required before the first withdrawal, ensuring that only players aged 18 and above can use the 88skor platform.

Gameplay Pattern Monitoring

The 88skor system proactively monitors gameplay patterns to identify players showing signs of dependency. Our team will reach out to those players respectfully to offer assistance and information about available self-control tools.

Support Staff Training

Every member of the 88skor customer support team undergoes specialised training to recognise and handle problem gambling situations with sensitivity, empathy and without judgement. We're here to help, not to penalise.

Clear Risk Information

88skor displays gambling risk warnings consistently across the platform, including during the deposit process and on key game pages. We believe informed players are safer players.

Anti-Excessive Promotion Policy

88skor does not send promotions or incentives designed to encourage players to play beyond their limits. We will not send "we miss you" offers to players who have activated self-control tools or who have recently made a large withdrawal.

Help & Support Resources for Malaysian Players

If you or someone you care about needs help with a gambling problem, the following resources can assist.

No one should feel ashamed to seek help. Problem gambling is a real and treatable health issue, and many people have successfully regained control of their lives with the right support. In Malaysia, several help resources are available:

Official Malaysia Helplines
Talian Kasih 15999

Ministry of Women, Family and Community Development helpline — 24 hours, free of charge

Befrienders KL 03-7627 2929

24-hour emotional support and crisis assistance for anyone who needs help

Ministry of Health Malaysia 03-8892 4530

Mental health services and referrals to appropriate specialists

88skor Support Live Chat 24/7

Our Malay-language support team is ready to help and guide you

Types of Support Available
  • Individual Counselling: One-on-one sessions with certified counsellors who specialise in addiction and problem gambling. Accessible through private clinics or public health facilities across Malaysia.
  • Support Groups: Connecting with others who have been through similar experiences can help you feel less alone and gain perspective that truly matters.
  • Family Therapy: Problem gambling often affects the entire family. Family therapy sessions can help repair relationships and build a stronger support system.
  • Online Treatment: Online counselling programmes are available for those who prefer to seek help from the privacy of their own home.
  • Financial Assistance: If problem gambling has led to financial hardship, a financial adviser or debt counselling agency can help you get your finances back on track.
How to Help a Loved One

If you are concerned that a family member or friend may have a gambling problem, here are some guidelines:

  • Choose a calm moment to talk — not right after a loss or when they are under stress.
  • Use non-judgmental language and show empathy, not anger.
  • Focus on the concrete effects you've observed, rather than making accusations about their habits.
  • Offer to accompany them in getting help, rather than simply telling them to do it.
  • Take care of your own mental health too — supporting someone with a gambling problem can be an emotionally heavy burden.
You Are Not Alone

88skor is always here to help you play safely. Reach out to our team any time.

Contact Support

FAQ – Responsible Gambling at 88skor

The most frequently asked questions from players about our self-control tools and responsible gambling policies.

Yes, you can apply to increase your deposit limit. However, unlike limit reductions which take effect immediately, limit increases are subject to a mandatory 48-hour waiting period before they kick in. This is a deliberate safeguard we've put in place to prevent impulsive decisions — for example, if you've just experienced a losing streak and want to quickly raise your deposit limit. The 48-hour waiting period gives you time to think the decision through more clearly. To apply for a limit increase, go to Account Settings > Gaming Controls > Deposit Limit, and select the new limit you'd like.

Yes, the balance in your 88skor account remains completely safe during any account break period. 88skor player funds are held in accounts fully segregated from the company's operational accounts, meaning your money will never be used for any platform operating purposes. Once the break period ends and your account is reactivated, your full original balance will still be there in the same amount. If you need to make a withdrawal during the break period, please contact the 88skor customer support team by email at support@88skor.best and we will assist you in processing the withdrawal manually.

If you have activated self-exclusion on 88skor, our system will block any attempt to register a new account using the same information — including the same name, IC number, phone number or email address. This is a protective measure we take very seriously. If you find yourself attempting to create a new account during your self-exclusion period, this may be a sign that you need additional support. We encourage you to contact the 88skor support team or seek professional help from a qualified counsellor. Self-exclusion is designed to help you, and we will not facilitate any way around it.

No. Once you activate self-control tools such as deposit limits, loss limits, account breaks, or self-exclusion, the 88skor system will automatically exclude your account from receiving any promotional communications that could encourage you to play more or deposit additional funds. This is part of our genuine commitment to responsible gaming. We will not use marketing strategies designed to push you beyond the limits you have set for yourself. You may still receive important communications such as transaction confirmations, account security alerts, and relevant policy updates.

Recognising a gambling problem in yourself is the most important first step — and also the hardest. A few simple questions that can help you self-assess: Do you frequently think about gambling or plan your next session even while doing other things? Do you feel the need to bet increasing amounts to get the same level of excitement? Have you ever tried to cut back or stop gambling but been unable to? Does gambling cause you to neglect work, family or financial responsibilities? Do you hide your gambling activity from the people you care about? If you answered "yes" to two or more of these questions, there is a chance you may be facing challenges with gambling. Try the self-assessment quiz on this page or contact the 88skor support team for a confidential, non-judgmental conversation.

Yes, in addition to the self-control tools you can set yourself, 88skor also applies maximum bet limits for each game type as part of the platform's responsible gambling policy. These limits vary by game — for example, a live baccarat table has different minimum and maximum bet limits compared to slots or lottery. They also vary according to your VIP membership tier. For accurate information on bet limits for a specific game, please check the relevant game page or contact 88skor customer support. Beyond platform-wide limits, we strongly encourage every player to set their own personal limits that reflect their individual financial situation — well below the platform maximum if needed.

Related Policy Documents

Also read other official documents that form 88skor's commitment to Malaysian players.

Play Safe with 88skor

The Best Entertainment Starts with a Smart Decision

Register with 88skor today and enjoy over 200 casino, sports, lottery and slot games — safely, responsibly and without unnecessary risk. Deposit from RM 10 using Touch 'n Go or DuitNow, and use our self-control tools to stay within the limits you set.

RM 10
Min Deposit
200+
Games
Free
Control Tools
24/7
BM Support

Terms & conditions apply. Please gamble responsibly. Must be 18 years of age or older.

Bahasa Melayu